Privacy Policy ​ 1. Introduction ​ Fisoved Fixação e Vedação Ltda values ​​the privacy of its customers, partners and visitors. This document describes how we collect, use, store and protect personal information, in accordance with the General Data Protection Law (LGPD - Law No. 13.709/2018). ​ 2. Data Collected ​ We collect personal information voluntarily provided by users when interacting with our website or services, including: Contact Information: Name, email, telephone and address. Browsing Data: IP address, browser type, pages accessed and time of visit. Professional Information: Position, company and sector of activity, especially in contexts of partnerships or supply.​ 3. Purpose of Data Processing ​ We use personal data for: Customer Service: Respond to requests, questions or complaints. Order Processing: Manage and process orders for products or services. Communication: Send updates, newsletters or information about our products and services, provided that prior consent is given. Improvement of Services: Analyze browsing behavior to improve the user experience on our website. Legal Compliance: Meet legal or regulatory obligations.​ 4. Data Sharing ​ Fisoved does not share personal data with third parties, except: Service Providers: Companies that assist in the operation of the website or in the provision of services, under confidentiality obligations. Legal Requirements: When necessary to comply with legal obligations or respond to requests from competent authorities.​ 5. Data Storage and Security ​ We adopt technical and organizational measures to protect personal data against unauthorized access, loss or destruction. Data is stored for the period necessary to fulfill the aforementioned purposes or as required by law. ​ 6. Data Subject Rights According to the LGPD, data subjects have the following rights: Confirmation and Access: Know whether we process your data and access it. Correction: Request the correction of incomplete, inaccurate or outdated data. Anonymization, Blocking or Deletion: Request the anonymization, blocking or deletion of unnecessary or excessive data. Portability: Request the transfer of data to another service or product provider. Sharing Information: Know which public or private entities we share your data with. Revocation of Consent: Withdraw the consent previously given. To exercise these rights, contact us through the channels provided in section 8. ​ 7. Use of Cookies ​ We use cookies and similar technologies to improve the user experience on our website. Cookies are small text files stored on the user's device that help in traffic analysis and content personalization. The user can manage cookie preferences through the browser settings. ​ 8. Contact For questions, requests or complaints related to this Privacy Policy or the processing of personal data, please contact us: Email: suporte@fixoved.com.br Phone: +55 (11) 4077 4343 Address: Av. Humberto de Alencar Castelo Branco, 1260 - G.4 and G.6 - 09850-300, São Bernardo do Campo/SP​ 9. Changes to this Policy ​ We reserve the right to update this Privacy Policy periodically. It is recommended that you review this document regularly to be aware of any modifications. The date of the last update will be indicated at the beginning of the policy.

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